85+ features. 35+ reports. One platform.

Everything a dental lab runs on, from the scan landing to the invoice being paid — built by lab techs, for lab techs. Unlimited users and unlimited cases on every plan.

🎬 Full Walkthrough

Watch the Complete Tour

See every feature in action — 15 minutes that cover everything LabNCloud can do for your lab.

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📋
Case Management
13 features

Case Creation & Intake

Create cases with patient info, doctor assignment, and service selection from your pricing catalog.

Status Workflow Engine

Custom status pipeline — Received, In Progress, Quality Check, Shipped. Track every case through your process.

Pan Ticket / Print Slip

Auto-generated printable work tickets with RX info, doctor notes, material, shade, and case details.

Barcode Stickers

Print a real barcode label for any case on 2.4″ × 1.1″ stock and stick it on the script or the pan. Scan it later at the station or straight onto a shipping label.

Recreate Case

Clone any case with everything pre-filled. Remakes take one click instead of a re-type.

Duplicate Patient Detection

Intelligent warnings before creating duplicate patient records to keep your data clean.

Chunked File Uploads

Resumable chunked uploads for large files — STL, DICOM, photos. Never lose progress on big uploads.

Case Comments & Notes

Internal lab notes and threaded comments per case for full team communication.

Service Line Items

Add individual services or pre-built bundles to cases directly from your pricing catalog.

Scan Bridge

Runs on the PC your document scanner is plugged into, watches its output folder, and attaches new Rx scans to the right case by itself. Scan the script and walk away.

Watch Folder

The same thing without installing anything — Chrome or Edge watches the folder and files the Rx onto the case for you.

Doctor Preferences on File

Keep each doctor's preferences where the bench can see them — the contacts, the margins, the way they like it done — instead of in one person's head.

Case Search & Filters

Find any case by patient, doctor, pan number, or status — however you think about it.

💻
Apps for the Bench
7 features

Lab N Cloud Desktop

A real Windows application for the lab floor, so your team isn't hunting through browser tabs all day. Lives in the tray and stays open.

Mobile Web Portal

The whole thing works on a phone browser — cases, invoices, messages — for lab staff and doctors, with nothing to install.

One Downloads Page

Every app your lab needs in one place, so pointing a new tech at the right installer takes one link.

Automatic Updates

The desktop app updates itself in the background. Nobody has to download an installer or be walked through it over the phone.

Android App

Cases, tracking, invoices and messages on a phone — for doctors and for lab staff who are away from a desk.

Time Clock Kiosk

A dedicated Android tablet app for the clock-in station, with no idle logout to interrupt the shift.

Scan Station Kiosk

Barcode scanning on the lab floor for instant case lookup. Stays logged in all day, because a scanner shouldn't need a password.

💰
Billing & Invoicing
14 features

Invoice Draft Generation

Create invoice drafts directly from case service line items with one click.

Invoice Lifecycle

Finalize, void, or delete invoices. Full draft-to-finalized lifecycle management.

Online Payments

Take card and bank payments from doctors, processed through Finix.

Guided Payment Setup

Get your lab approved to take card payments from inside the app — application, fees and status all in one place.

International & Multi-Currency Coming soon

Billing in your own currency for labs outside the US. Every lab bills in USD today.

Doctor Auto-Pay

Doctors can put a card on file and have invoices paid automatically, so you stop chasing them.

Late Fees

Automatic late fees on overdue invoices, with a grace period you set.

Doctor Pricing Overrides

Custom fee schedules and per-doctor pricing, without a second catalog to maintain.

Manual Payments & Credits

Record cash or check payments, apply credits and promotional credits to any account.

Doctor Billing Ledger

Per-doctor running balance with full transaction history and real-time outstanding totals.

PDF Billing Statements

Auto-generated PDF statements with customizable date range filtering.

Bulk Statements

Generate and download billing statements for all doctors in a single click.

Tax Management

Configurable tax rates with per-invoice tax toggle override for flexible billing.

Payment Receipts

Downloadable PDF receipts automatically generated for every payment processed.

📦
Shipping
8 features

Shippo Rate Quotes

Get real-time shipping rate quotes from multiple carriers without leaving the app.

Label Purchase

Buy and print shipping labels natively from within any case.

Return Labels

Generate prepaid return labels for doctors so they can ship cases to you.

Batch Label Printing

Print multiple return labels at once for high-volume operations.

Bulk Barcode Scanning

Scan case barcodes straight onto one label. A dozen cases to the same practice takes about as long as it takes to scan them.

Automatic Tracking

Real-time tracking status updates via Shippo webhooks — no manual checking.

Shared Labels

Attach one shipping label to multiple cases going to the same doctor address.

Shipping Manifest

Daily shipping report with manifest generation for your shipping desk.

🦷
Digital Cases & Bridge
7 features

LabNCloud Digital Bridge

A small desktop app that automatically downloads incoming digital case files straight into your CAD folder — no browser downloads, no file hunting.

LabNCloud Digital Cases

Native digital case submission — doctors send cases directly through the Lab N Cloud portal with no third-party scanner required.

Digital Case Inbox

View, accept, or reject incoming digital cases from any source in a unified inbox view.

One-Click Conversion

Turn an incoming scan into a real case with the patient, doctor and files already attached.

Hold with a Reason

Park an incoming case, say why, and it shows in red until somebody releases it. Nothing gets quietly forgotten.

Chunked File Downloads

Download large scan files with progress tracking — no timeouts on big files.

API Keys & Health Checks

Per-lab keys for bridge authentication, with heartbeat monitoring so you know the bridge is actually running.

Time Clock & HR
8 features

PIN & QR Clock-In

Employees clock in and out via personal PIN or QR code — fast and secure.

Android Kiosk App

Dedicated tablet app for clock-in stations with automatic session keepalive.

Timesheet Management

View, edit, add manual entries, and export detailed timesheets for payroll.

PTO Request & Approval

Employees request time off directly from the kiosk. Managers approve or deny.

Printable ID Cards

Custom-designed employee ID cards with QR codes for quick clock-in.

Employee Photos

Profile photos for ID cards and kiosk display — uploaded or captured on-site.

Card Design Customization

Customize ID card layout, colors, and lab logo to match your brand.

Timesheet Export

Export timesheets as CSV for direct payroll integration.

💬
Communication & Support
6 features

Lab-Doctor Messaging

Real-time threaded chat between your lab and each doctor — no more emails or phone tag.

File Attachments in Chat

Send and receive files (photos, PDFs, STLs) directly within message threads.

Typing Indicators

Live typing indicators and message polling for a true real-time chat experience.

Automatic Doctor Emails

Doctors are emailed when their case ships and when it's completed, with tracking attached. That's most of the "where is my case" calls gone.

Support Tickets

Raise a ticket from inside the dashboard and track it to a real answer. No support address to look up.

Reply by Email

Ticket replies land in your inbox and replying to that email posts straight back onto the ticket.

🔧
Bench Tools
6 features

Material & Alloy Calculator

Full disc library with crown capacity, cost and profit per unit, and waste laid out visually — plus 60+ alloys across 9 categories with weight and cost.

Tooth Number Converter

Universal, Palmer and FDI side by side. Settles the argument in about a second.

Shade Guides

Shade references with real tooth photography rather than printed swatches.

Pontic & Margin Cheat Sheets

Pontic designs and margin types at a glance, for when somebody new is at the bench.

Implant Compatibility Lookup

50+ implant systems with the compatible components, searchable.

Address Book

Every practice, contact and shipping address the lab deals with, in one list.

👨‍⚕️
Doctor Portal
11 features

Doctor Dashboard

A personalized dashboard for each doctor showing their cases, messages, and account status.

Digital Case Submission

Doctors submit cases with chunked file uploads directly through their portal.

Case Tracking

Doctors track case status and shipping in real-time without calling your lab.

Online Bill Pay

Doctors pay invoices with saved payment methods — credit card on file.

Auto-Pay Toggle

Doctors can enable automatic payments on their saved cards for hands-off billing.

Invoice & Statement View

Doctors view and download their invoices and billing statements anytime.

Rx & Fee Documents

Publish your Rx forms and fee schedules to the portal so doctors stop asking the office for them.

Terms of Service

Publish your own terms and require doctors to accept them before using the portal, with re-acceptance when you update them.

Practice Profile

Doctors manage their own contact info, practice details, and logo.

Lab Discovery

Doctors search for labs and request access — no manual onboarding needed.

Feedback Submission

Make your voice heard — submit feedback directly to the development team on feature requests and site improvements.

⚙️
Your Lab, Your Data
10 features

Unlimited Users & Cases

No per-seat pricing and no case caps. Put the whole lab on it — the front desk, the bench, the driver — without doing arithmetic first.

Role-Based Access Control

Custom roles with granular permissions, so the bench sees the bench's work and the books stay with whoever keeps them.

User Management

Invite staff, assign roles, suspend or remove people as your team changes.

Activity Log

Every action by every user, timestamped in your lab's timezone. Who changed it and when is never a guess or an argument.

Automatic Logout

Idle sessions close themselves, so a machine left open on the floor isn't an open account. The kiosks are deliberately exempt.

Full Database Export

Download everything as a zip with a built-in offline viewer, whenever you want, without asking. Your data is yours — and you can walk out with it.

Hourly Off-Site Backups

Your lab is backed up every hour to a different provider in a different data centre, encrypted, and a watchdog checks the backups are really there. You do not have to think about it.

Import Help When You Switch

We have tools to bring your doctors and products across, so day one isn't spent typing them in. Tell us what you're on now and we'll tell you what we can move.

Pricing Catalog

Full catalog with categories, subcategories, individual items, and service bundles.

Lab Settings

Lab profile, logo, tax configuration, and system preferences all in one place.

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Reporting & Analytics
35+ reports

Sales Summary

Gross sales, payments collected, and open balance grouped by invoice issue date.

Sales Comparison

Side-by-side current vs. previous period comparison for invoices, gross, net, and collections.

Daily Sales

Day-by-day invoice picture with billed sales, cash collected, and average invoice size.

Net Sales Chart

Visual bar chart of daily net sales (gross minus tax) with trend data.

Product Category Sales

Revenue breakdown by pricing category and subcategory for the date range.

Adjustments

All credits, write-offs, and manual ledger adjustments in the selected period.

Invoices

Full invoice listing with status filters (draft, finalized, paid, void) and search.

Invoices Summary

Aggregated invoice totals grouped by status for a quick financial snapshot.

Invoices & Payments

Invoice detail paired with applied payments showing remaining balance per invoice.

Aging Summary

Outstanding balances bucketed by age (current, 30, 60, 90+ days) per doctor.

Payments Received

All payments logged in the range — Finix, manual, credits — with source details.

Sales by Doctor

Revenue ranked by doctor with invoice count, gross sales, and open balance.

Account Balance

Current outstanding balance per doctor across all invoices and credits.

Statements Summary

Period statement data for all doctors — opening balance, charges, payments, closing balance.

Clients List

Complete directory of all doctors with contact info, status, and last activity date.

Top Clients

Highest-revenue doctors ranked by total billing in the selected period.

Bottom Clients

Lowest-revenue active doctors to identify accounts needing attention.

Inactive Clients

Doctors with no case activity in the selected range — re-engagement opportunities.

New Client Orders

First-time doctor orders within the period with case and revenue details.

Department Units

Unit counts broken down by department/category for production tracking.

Order Summary by Category

Case counts and revenue grouped by service category.

Daily Orders

Day-by-day case intake volume for workload planning.

Monthly Counts

Month-over-month case counts for spotting seasonal trends.

Monthly Orders

Monthly order volume with revenue totals for long-range analysis.

Deliveries

All completed/shipped cases with delivery dates and doctor details.

Pan Numbers

Case pan number reference report with doctor, status, and date info.

Tasks Completed

Status changes and task completions across your production pipeline.

Orders Completed

Cases marked complete in the selected period with turnaround metrics.

Turnaround Times

Average case turnaround broken down by doctor, category, or time period.

Daily Shipments

Shipping label and tracking activity grouped by day.

Products Sold

Individual service/product items sold with quantity and revenue totals.

Units Sold

Unit-level breakdown of services sold across all cases.

Units Sold Detail

Granular unit-level report with per-case line item detail.

Work Completed

Production work log showing completed tasks with timestamps and staff.

Price List

Full exportable pricing catalog reference with categories and rates.

Bulk Billing Statements

Generate PDF billing statements for all doctors in one click.

CSV Export

Every report supports one-click CSV export for Excel, payroll, or accounting.

Analytics Dashboard

Customizable drag-and-drop graph widgets showing key metrics at a glance.