Everything you need to run a modern dental lab — from intake to delivery.
Create cases with patient info, doctor assignment, and service selection from your pricing catalog.
Custom status pipeline — Received, In Progress, Quality Check, Shipped. Track every case through your process.
Auto-generated printable work tickets with RX info, doctor notes, material, shade, and case details.
Intelligent warnings before creating duplicate patient records to keep your data clean.
Resumable chunked uploads for large files — STL, DICOM, photos. Never lose progress on big uploads.
Internal lab notes and threaded comments per case for full team communication.
Add individual services or pre-built bundles to cases directly from your pricing catalog.
Dedicated barcode scanning interface for instant case lookup on the lab floor.
Create invoice drafts directly from case service line items with one click.
Finalize, void, or delete invoices. Full draft-to-finalized lifecycle management.
Accept credit card payments from doctors via Finix payment processing integration.
Record cash or check payments, apply credits and promotional credits to any account.
Per-doctor running balance with full transaction history and real-time outstanding totals.
Auto-generated PDF statements with customizable date range filtering.
Generate and download billing statements for all doctors in a single click.
Configurable tax rates with per-invoice tax toggle override for flexible billing.
Downloadable PDF receipts automatically generated for every payment processed.
Get real-time shipping rate quotes from multiple carriers without leaving the app.
Buy and print shipping labels natively from within any case.
Generate prepaid return labels for doctors so they can ship cases to you.
Print multiple return labels at once for high-volume operations.
Real-time tracking status updates via Shippo webhooks — no manual checking.
Attach one shipping label to multiple cases going to the same doctor address.
Daily shipping report with manifest generation for your shipping desk.
Receive incoming digital scan cases from 3Shape, DS Core, Medit, and iTero via dedicated bridge integrations.
Native digital case submission — doctors send cases directly through the Lab N Cloud portal with no third-party scanner required.
View, accept, or reject incoming digital cases from any source in a unified inbox view.
Download large scan files with progress tracking — no timeouts on big files.
Generate and regenerate secure API keys per lab for bridge authentication.
Monitor the connection status of your desktop bridge app with heartbeat checks.
Employees clock in and out via personal PIN or QR code — fast and secure.
Dedicated tablet app for clock-in stations with automatic session keepalive.
View, edit, add manual entries, and export detailed timesheets for payroll.
Employees request time off directly from the kiosk. Managers approve or deny.
Custom-designed employee ID cards with QR codes for quick clock-in.
Profile photos for ID cards and kiosk display — uploaded or captured on-site.
Customize ID card layout, colors, and lab logo to match your brand.
Export timesheets as CSV for direct payroll integration.
Real-time threaded chat between your lab and each doctor — no more emails or phone tag.
Send and receive files (photos, PDFs, STLs) directly within message threads.
Live typing indicators and message polling for a true real-time chat experience.
A personalized dashboard for each doctor showing their cases, messages, and account status.
Doctors submit cases with chunked file uploads directly through their portal.
Doctors track case status and shipping in real-time without calling your lab.
Doctors pay invoices with saved payment methods — credit card on file.
Doctors can enable automatic payments on their saved cards for hands-off billing.
Doctors view and download their invoices and billing statements anytime.
Doctors manage their own contact info, practice details, and logo.
Doctors search for labs and request access — no manual onboarding needed.
Make your voice heard — submit feedback directly to the development team on feature requests and site improvements.
Each lab is a fully isolated tenant with its own data, users, and settings.
Create custom roles with granular permission sets — control who sees what.
Invite staff, assign roles, suspend or delete users as your team changes.
Full catalog with categories, subcategories, individual items, and service bundles.
Lab profile, logo, tax configuration, and system preferences all in one place.
Limited import using custom software to pull your data from existing platforms. Contact us to learn more.
Gross sales, payments collected, and open balance grouped by invoice issue date.
Side-by-side current vs. previous period comparison for invoices, gross, net, and collections.
Day-by-day invoice picture with billed sales, cash collected, and average invoice size.
Visual bar chart of daily net sales (gross minus tax) with trend data.
Revenue breakdown by pricing category and subcategory for the date range.
All credits, write-offs, and manual ledger adjustments in the selected period.
Full invoice listing with status filters (draft, finalized, paid, void) and search.
Aggregated invoice totals grouped by status for a quick financial snapshot.
Invoice detail paired with applied payments showing remaining balance per invoice.
Outstanding balances bucketed by age (current, 30, 60, 90+ days) per doctor.
All payments logged in the range — Finix, manual, credits — with source details.
Revenue ranked by doctor with invoice count, gross sales, and open balance.
Current outstanding balance per doctor across all invoices and credits.
Period statement data for all doctors — opening balance, charges, payments, closing balance.
Complete directory of all doctors with contact info, status, and last activity date.
Highest-revenue doctors ranked by total billing in the selected period.
Lowest-revenue active doctors to identify accounts needing attention.
Doctors with no case activity in the selected range — re-engagement opportunities.
First-time doctor orders within the period with case and revenue details.
Unit counts broken down by department/category for production tracking.
Case counts and revenue grouped by service category.
Day-by-day case intake volume for workload planning.
Month-over-month case counts for spotting seasonal trends.
Monthly order volume with revenue totals for long-range analysis.
All completed/shipped cases with delivery dates and doctor details.
Case pan number reference report with doctor, status, and date info.
Status changes and task completions across your production pipeline.
Cases marked complete in the selected period with turnaround metrics.
Average case turnaround broken down by doctor, category, or time period.
Shipping label and tracking activity grouped by day.
Individual service/product items sold with quantity and revenue totals.
Unit-level breakdown of services sold across all cases.
Granular unit-level report with per-case line item detail.
Production work log showing completed tasks with timestamps and staff.
Full exportable pricing catalog reference with categories and rates.
Generate PDF billing statements for all doctors in one click.
Every report supports one-click CSV export for Excel, payroll, or accounting.
Customizable drag-and-drop graph widgets showing key metrics at a glance.